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常见问题

为您整理出可能遇到的常见问题

Service support - common problem
  • whole
  • 售前问题
  • 售后问题
  • 网站浏览
    • whole
    How to deal with no power, no light, weak light, and alarm?

    Please find the corresponding technical engineer, if there is no technical engineer contact number, please prepare the nameplate information, find the official website online consultation or call 4006664000.

    How to turn on?

    Please find the corresponding technical engineer, if there is no technical engineer contact number, please prepare the nameplate information, find the official website online consultation or call 4006664000.

    When transferring equipment money, the account name is not the Zhengxi Group, but a certain company (full name of the business department), is there a problem?

    Please find the corresponding technical engineer, if there is no technical engineer contact number, please prepare the nameplate information of the whole machine, find the official website online consultation or call 4006664000.